POLICY
SHIPPING:
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UPS Ground: estimated 3-5 business days
- UPS Express: 1-2 business day (guaranteed orders before 12:30 pm est time m-f)
- At this time allow all hair purchases to take 2-3 weeks processing and shipping
RETURNS:
- No Refunds - Final Sale on all items.
PRIVACY POLICY:
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At Luxe Beautique we are committed to protect your privacy rights. We deeply appreciate our online customers and visitors and collect information to better serve your buying needs and shopping experience. Luxe Beautique guarantees you that we will not sell, rent, or share any of your personal information with any third parties without your consent, except for our personal affiliates who provide us with necessary services to process your order.
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At checkout, you will be asked to make an account with us optionally, or you may checkout as a guest. In both cases, you will be asked to provide personal information such as your name, billing address, shipping address, email address, telephone number, credit card or other form of payment information or any other identifying information. The information you provide will be used for purposes such as: providing you with the items that you purchased, to process and ship orders, to send shipping confirmations, store credit information, and to provide customer service and inform you of new site features, and special offers.
TERMS AND CONDITONS:
Product Availability
At Luxe Beautique we strive to be constantly bringing in new, fresh, and unique styles on a biweekly basis to provide our customers with new arrivals daily. Due to the high demand of our products, our items sell out very quickly. On occasion, certain items displayed on on our site may no longer be in stock. Once an item is sold out, the item will still display for sometime as we give the option to our customers to provide their email to be notified when and if that item is restocked. However, display of an particular item or size online is not a guarantee that the item is available. In the event that a customer purchases an item which is no longer in stock, we will refund you for the entirety of that item plus any applicable shipping charges. Should you have any questions concerning the availability of a particular item, please contact our customer service department for assistance.
Display
We strive to display our products in our pictures as accurate as possible. Customers may also contact us for more information regarding products prior to their purchase. However, due to various factors, such as your computer monitor’s size and capabilities, may affect what you see on your screen. Therefore, we cannot be held responsible for the display of any color, texture or detail of its merchandise on your computer or phone screen. Nevertheless, if you are not happy with your purchase, you may send it back for a store credit. For more information regarding our return policy, please visit return policy.
Copyright
We are well aware that our pictures are on various so-called sites and social media pages, who repeatedly use our photographs to sell low quality look alike of our clothing. We want to clarify that none of those pictures are approved for their use and we are taking action against these copyright infringements. Furthermore, all images, photographs, and promotional graphics appearing on the Luxebeautiquellc.com website are the exclusive property of Luxebeautiquellc.com and are protected under the United States and International Copyright laws.
The images may not be reproduced, copied, transmitted or manipulated without the written permission of Luxe Beautique
Use of any image, photograph and promotional graphic (digital, artist rendering or alike) on another eCommerce property, social media page, blog, or news source not affiliated with Luxebeautiquellc.com without proper written consent is a violation of the United States and International Copyright laws.
Refunds and In Store Pick Up Terms and Conditions
We do not provide REFUNDS under any circumstance other than if the item was not available at the moment of purchase. We will offer in store pickups to our customers who live or are in the Atlanta are and would like to pick up their items in the future. If items are not picked up within 10 days, customer refuses the right to exchange, or get store credit for their items and the sale becomes final. If the item has not been picked up after 30 days, customer refuses the right to claim their items and no refund or store credit will be provided. If a customer decides they would like the items shipped instead, they can request an invoice for shipping and items can be sent to the address they provide. By selecting in store pick up, the customer agrees to not issue any chargebacks or disputes against Luxe Beautique. For items that are shipped, once the customer receives the package (when the tracking number provided by us appears as delivered) the customer agrees to not issue any chargebacks or disputes against Luxe Beautique. Furthermore, Luxe Beautique is not responsible for packages that are lost or stolen. All claims should be directed at the shipping company provided at the time of delivery.
By visiting or shopping at Diva Boutique you agree to the terms and conditions as well as the return policy as stated on our site. For any questions concerning our return policy and or our terms and conditions, please contact us at luxebeautique1989@gmail.com